Privacy Policy
Lyte Solutions SàRL, Ch. Vieux-Vésenaz 22c, is the operator of this website, accessible via https://airpq.ch, and the provider of the services and/or products offered and described on this website.
Lyte Solutions SàRL is responsible for collecting, processing and using your data and must ensure that it complies with Swiss law and, where applicable, with applicable European law.
We take the protection of your personal data very seriously. We process your personal data confidentially and in accordance with the legal provisions in force and this privacy statement. Below we inform you about the data collected on this website and how it is used. You will also find out how to verify the accuracy of this information and how you can request that we delete this data.
In cooperation with our hosting providers, we do our utmost to protect databases against unauthorized access, loss, misuse or falsification. We would like to point out that transmitting data over the Internet (for example, communication by e-mail) may have security vulnerabilities. Complete protection of data against access by third parties is therefore not possible.
By using this website, you consent to the collection, processing and use of data as described here. In principle, this website can be viewed without registration. Data such as the pages visited or the name of the file accessed, the date and time are stored on the server for statistical purposes without being directly linked to you. Personal data, in particular name, address or e-mail address, are collected on a voluntary basis to the extent possible. Your data will be transmitted to our partners (third parties) only to the extent that processing your orders or the proper performance of the subscription service requires it.
SCOPE
Personal data is any information relating to an identified or identifiable person. A data subject is a person about whom personal data is processed. Processing includes any handling of personal data, whatever the means and procedures used, in particular storage, transmission, collection, deletion, retention, alteration, destruction and use of personal data.
COLLECTION, USE AND PROCESSING OF PERSONAL DATA
When you visit our website
When you visit this website, certain data is automatically stored on our servers or on the servers of the services and products we use and/or have installed, for system administration, statistical or backup purposes or for monitoring. This data may include the following items:
the name of your internet service provider your IP address (in certain circumstances) the version of your browser the operating system of the computer used to access this website the date the time the website from which you visit this site the search terms you used to find our website
Depending on the circumstances, these data may allow conclusions to be drawn about a particular visitor. However, personal data will not be used for this purpose.
Order fulfillment and processing
When you order our services or products, we collect and use personal data about you, such as your full name, postal address, email address, payment details and possibly other data such as phone numbers or date of birth, as well as any data you have voluntarily provided. Your data may also be enriched with information obtained from third parties.
By ordering our services or products and entering your data on our website, you consent to the use of the data you have entered for service purposes.
Disclosure of your data to third parties
Your data will be shared with our partners (third parties) only to the extent necessary for processing your orders. If we transfer data to external service providers, technical and organizational measures are implemented to ensure that the transfer complies with legal data protection requirements. If you voluntarily provide us with personal data or company-related data, we will not use, process or transfer that data beyond the scope permitted by law. We only share your data with external service providers to the extent necessary for performance of the contract. In addition, we will only disclose your data if required by law, an official order, or a court decision.
Cookies
We regularly use cookies on our website. These are small text files that are stored by your web browser and that save certain settings and data for exchange with our web server. This technology allows us to recognize individual users as (returning) visitors and to offer them personalized services and products. In general, the use of cookies helps to improve our services, making them more efficient and more secure. These cookies may also be necessary, for example, to manage shopping carts or payments. A cookie does not necessarily mean we can identify you personally.
You can configure your browser settings so that no cookies are stored on your computer. Completely disabling cookies may mean that you cannot use all features of our website.
By continuing to use our website and/or by accepting this privacy statement, you consent to our placing cookies and thus to the collection, storage and use of usage-related personal data, even after the browsing session ends. You can withdraw this consent at any time for the future by setting your browser to refuse third-party cookies by default.
Newsletter
If you subscribe to our newsletter, you agree that we may use the data you provide, such as your full name, postal address, email address and any data you have voluntarily entered in your user profile, to send you the newsletter. You may withdraw this consent at any time for the future by unsubscribing from the newsletter.
THIRD-PARTY TOOLS AND SERVICES
Analytics tools: Google Analytics and Google Ads
This website uses Google Analytics and Google Ads, services provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States. Google Analytics uses cookies to help the website analyze how users use the site. The information generated by the cookies about your use of this website is generally transferred to a Google server in the United States and stored there. However, if IP anonymization is enabled on our website, your IP address will be shortened by Google within member states of the European Union or other states party to the Agreement on the European Economic Area.
Google Ads allows us to measure the effectiveness of our online advertising campaigns and to optimize our advertising presence. The data collected in this context is processed in accordance with Google's privacy policy.
You can refuse the use of cookies by selecting the appropriate settings in your browser. By using this website, you agree to the processing of data about you by Google in the manner described above. For more information: https://policies.google.com/privacyTo disable Analytics tracking: https://tools.google.com/dlpage/gaoptout?hl=fr
Meta (Facebook) tracking
We occasionally use the Facebook pixel from Meta Platforms, Inc. This tracking is not active continuously. When it is enabled, it collects information such as your IP address, your browser, your device type and your actions on our website, such as the pages you view or actions you take (for example, a purchase or a subscription to our newsletter).
This information is used anonymously and in aggregate to help us understand the effectiveness of our advertising campaigns on Facebook and Meta, to optimize our ads and to improve your user experience. Please note that Meta may also use this information in accordance with its own privacy policy. If you do not want the Facebook pixel to collect information about you, you can disable cookies or change the privacy settings of your Meta account.
Subscription management tool: Circuly
On this website, we use the subscription and payment management software Circuly. Circuly is a software company based in Germany, with its registered office at Obernstr. 50, 33602 Bielefeld. It is an integrated software solution we use to handle various aspects of subscription management, including checkout, customer login, invoices and payment processing, communication and reporting. These data are stored on servers managed by our software partner Circuly and are used exclusively to process the order and the subscription.
Legal basis: Art. 6(1)(f) of the GDPR (legitimate interest). Our legitimate interest is the efficient and user-friendly processing of subscription contracts.
Data are deleted as soon as they are no longer necessary to achieve the purpose for which they were collected, or at your request. For more information: https://www.circuly.io/data-privacy
Customer portal: Bubble
AirPQ's customer portal is hosted on Bubble, a web application development platform headquartered at 22 W 21st St, New York, NY 10010, United States. The customer portal allows subscribers to manage their subscription, personal information and delivery preferences. Collected data include account information, order history and user preferences.
Legal basis: Art. 6(1)(f) of the GDPR (legitimate interest). Our legitimate interest is providing a functional and secure customer portal.
Data may be transferred to the United States. Bubble guarantees an adequate level of protection in accordance with the applicable provisions of the GDPR. For more information: https://bubble.io/privacy
Internal CRM
AirPQ uses a customer relationship management (CRM) system hosted on its own WordPress servers to manage customer data, communications, and subscription tracking. The data collected includes contact details, order history, and interactions with customer service. This data is used exclusively in connection with the subscription relationship.
Legal basis: Art. 6(1)(b) of the GDPR (performance of the contract).
Storage of planting certification data: Google Drive
Data related to tree planting certifications, including certain customer data and order information necessary for issuing certificates, are stored on Google Drive, a service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States. This data is used exclusively for AirPQ’s tree planting program.
Legal basis: Art. 6(1)(b) of the GDPR (performance of the contract).
The data may be transferred to the United States. Google ensures an adequate level of protection. For more information: https://policies.google.com/privacy
YOUR RIGHTS
You can request information at any time about the data we have recorded about you. To do so, please send an information request by email to team@airpq.ch. The request must be accompanied by proof of identity sent to the same address.
You may request deletion or correction of your data at any time. You also have the right to withdraw your consent to the use or processing of personal data for the future at any time.
Recorded data will be deleted by us when it is no longer necessary for the stated purpose. With regard to data deletion, please note that we are subject to certain legal obligations that require some data to be retained. If you request deletion of data that is subject to a legal retention obligation, that data will be blocked in our system and used only to fulfill that obligation. After the retention period expires, your deletion request will be honored.
If your personal data are processed on the basis of legitimate interests, you have the right to object to the processing of your personal data for reasons relating to your particular situation or for the purposes of direct marketing. In the latter case, you have a general right to object, which we will implement without you needing to specify a particular situation.
You also have the option to receive the personal data you provided to us or to request that it be transferred to another controller. Please write to us for this purpose by email to team@airpq.chIn the event of disproportionate costs, we reserve the right to require proof of identity and advance payment of the actual costs.
Contact
Lyte Solutions Sàrl, Ch. Vieux-Vésenaz 22c team@airpq.ch https://airpq.ch
Changes to this Data Protection Statement
We may change or modify this data protection statement at any time. The current statement can be viewed at https://airpq.ch/politique-de-confidentialite/
Geneva, May 2026
